Privacy Policy

Last updated: June 18, 2025

Introduction

At PingPlane ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our website and services.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal information: Email address, name, billing information, and any other information you provide us when signing up or using our services.
  • Usage data: Information about how you use our website and services, including log data, analytics, and cookies.
  • Technical data: IP address, browser type, device information, and other technical details.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send notifications, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent security incidents

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Professional advisors: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Authorities: Law enforcement or other government authorities when required by law.

Data Security

We have implemented measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Object to processing of your personal information
  • Data portability
  • Withdraw consent

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children"s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

privacy@pingplane.com